Introduction: How Supply Challenges Can Prevent You From Becoming a Leading Chemical Supplier

Our customer, a CEO from Brazil, operates a chemical company that supplies Dicalcium Phosphate to factories and different places. His business in Brazil has been successful but with a larger potential for growth, they seek to expand their resources. As a CEO, he was often busy with work and had to find solutions to boost sales in his company.

• • At his current state in Brazil, there were also some challenges in obtaining a specific chemical he needed which was Dicalcium Phosphate

Local raw material shortage

Our client had issues finding sustainable sources of raw Dicalcium Phosphate, as his environment did not provide enough.

High local tax & production costs

The customer struggled with the expensive costs of creating DCP in his country, as the local taxes were unreasonable for his production, thus, he looked for cheaper and more comprehensive options.

Quality control issues

The quality of DCP created in his area was not up to the standard he wanted, as the raw material was not good enough. Customers struggled with getting the right quality chemicals.

CAMAL identified the ideal DCP factory to provide the client with high-quality chemicals, enhancing their reputation for excellence in the industry

With these challenges, our customer sought a company in China that offers cost-efficient production of DCP but also had no time to find the right and legitimate company.

• • He struggled on his own to find suppliers who offered high quality and large quantities of DCP as he didn’t know how to trust the different companies.
  • He needed an alternative fast as the DCP in Brazil was too hard to obtain and too expensive!

CAMAL’s Sourcing Helped Customer Become Number 1 Supplier in Their Sector

Our customer came to CAMAL Group after a website search, to seek a time-efficient way to find the right supplier for DCP.

Customers Preference To Succeed as Industry Leader

• • Supplier Verification: He has learned about the success of CAMAL Group in verifying suppliers for clients and scheduling factory visits to prove the authenticity of their work.
  • Sourcing Costs: CAMAL also showed him the different cost savings he could achieve and how to obtain even more quantities through larger orders.

Our Steps To Propel Clients Business Operations

• • Sourcing Strategy: Our CAMAL Group quickly began the process of finding the right grade and legitimate supplier for our friend in a fast turnaround, helping him obtain an abundance of high-quality DCP at affordable rates.

The DCP Production machine in China that delivered the quality client needed to achieve their industry-leading standard

Customers Overwhelmed By Too Many Suppliers to Verify:

The client could not find the right quality of Dicalcium Phosphate for his business, as he lacked an understanding of chemical companies in China.

• • The client faced many suppliers on the internet but could not verify them himself due to his business schedule and lack of knowledge of China’s business.
  • Our Client faced stress and failure to meet his team’s expectations, therefore he needed a company to verify for him
  • Each day that he struggled to find a supplier, he was losing more money and he needed an alternative/solution fast.

CAMAL’s Sourcing Strategy: Clients Path to Becoming the #1 Chemical Supplier

After contacting us through his friend, we eagerly gave him immediate steps and tips to take.

• • We showed him the solution to the quality issue by issuing a Certificate of Analysis (COA) requirement to identify a factory that used suitable raw materials and achieved the right grade of Dicalcium Phosphate ( at 18%).
  • We even offered a factory visit with the client within the same week, to show him how efficient our planning was.

How Our Free Consultation Call Guided Customer’s Expectations to Expand Business:

• • From our first initial free consultation call, we assisted our clients and provided strategies to find suppliers in China.
  • We provided factories and suppliers to clients that they can look at themselves and contact through.
  • Due to customers’ busy schedules, he could not do the research himself and, therefore looked for a trusting business to work with.
  • Through this initial phone call and the assistance we gave him, he felt his expectations were met because of our eagerness.
  • The client booked a day flight to China to meet CAMAL Group and tour the factory/supplier that we specifically hand-picked ourselves.

CAMAL facilitates technical discussion between our customers and the manufacturer

• • Even though there are other companies who could offer similar services, the Brazilian CEO felt that our first initial eagerness to help and planning a schedule through a first phone call showed the attitude and responsibility of CAMAL.
  • He felt that we knew exactly how to solve his issue and offering him a quick guide and planning an immediate schedule showed our competency and ability to excel.

CAMAL’s COA: Guaranteeing Client’s Reputation for Unmatched Quality

From there on, we got the Certificate of Analysis and found the right factory that used suitable raw material and got the right grade chemical of Dicalcium Phosphate at 18%.

• • We ensured every element in the COA was acceptable.

We conducted COA Analysis on the DCP to guarantee top-notch chemical quality, supporting our client’s expansion into the chemical market

• • At CAMAL Group, access to our COA is all available on our website and FREE!

CAMAL measured different quantities of chemicals with ease to perform in-depth analysis on behalf of client’s wishes

• • We also provided FREE SAMPLES to the CEO before he came to visit the factory himself to verify the authenticity.

We shipped free samples for client to experience the quality that will bring their company to the top of the industry

• • We also provided tracking for the samples so that the client knew when the product would arrive and if it was actually sent.

CAMAL ensured quality and accessible transportation to ensure client’s trust and commitment to being an industry leader

Chemical Trial Order With Client To Build Business Trust

• • After samples were approved there was a test order of 1 container loading 26 tons that was sent for further testing.

CAMAL guarantees quality and streamlined communication, securing the client’s trust and supporting their commitment to becoming an industry leader

How Factory Inspections Can Boost Your Business Operations and Propel You to Industry Leadership

• • Our customer wanted to understand the capacity of the factory, so he came to China and we showed him the plant and major production areas.
  • Our customer wanted to understand and see the raw material input, so we took him to the production line where he had a chance to feel the product and see the machine in production.

CAMAL Group accompanies client in factory visits for in-person DCP testing to match the quality for the client’s business operations

Bonding moments with client by engaging in local cultural activities near the factory

Experimented with fresh DCP to assess the quality and build transparency with the factory, to help scale the Client’s chemical supply and business operations

CAMAL and the client discussed with the supplier to answer any questions and leave no room for doubt

A home-cooked meal with the client. CAMAL introduced Chinese cuisine and cultural dishes to clients for a bonding moment!

See How Our Sourcing Plan Changed Our Clients’ Businesses and Made Their Industry Goals Come True

After the factory visit from our customer, he was very informed about the factory capacity and how it was suitable for the quantity he was looking for.

1) Increased Order Quantity: The customer was very pleased with the factory as he increased his further quantity order to 1000-2000 tons per month.

CAMAL loading DCP for shipment with 25kg bags, can hold up to 26 tons!

2) Continued Business: The customer decides to continue going with CAMAL Group as a middleman to find suppliers for different chemical needs.

CAMAL team, our customer, and the manufacturer are all smiles after a successful site visit and placement of the initial order

3) Further Assistance: The customer identified two other chemicals, MCP 22% and MDCP, that he needed and turned to CAMAL for assistance.

4) Relationship: Customers developed relationships with CAMAL and embodied trust and understanding of each other.

5) Happiness: Left China with memories and great companions!

Conclusion:

Throughout this business opportunity with our client, we ultimately provided immediate and impactful decisions and actions that boosted our client’s business sales by over 10%. Upon shipping all the DCP to our clients and him receiving it, he was very satisfied with our service. Our client was happy with the results and his ability to get ahold of a reliable supplier that we provided and scale his business to become #1 in his sector! Here is a list of why our customer was satisfied:

1. Quick Sourcing Strategy: Through CAMAL network and connections, we quickly and easily provided suppliers to our clients. Our suppliers were very notable and had the right grade chemicals for the client.
2. Implementing Solution: We provided a COA for our client to verify the quality of the chemical and then scheduled a factory visit to ensure customer satisfaction.
3. Satisfied Factory Visit: Our customer thoroughly enjoyed our guide to the factory visit and got to ask important questions. We also enjoyed the scenic area of China!
4. Continued Business: Our customer was very satisfied and even increased their export tons! Our client continued to do business with CAMAL as they wanted two other chemicals, MCP and MDCP.

Chemical factory visits are crucial to verify quality and ensure business success

How can CAMAL help you manage your China Sourcing?

✅ Do you spend too much time finding the right manufacturers in China?

✅Do you face difficulties in communicating your requirements to suppliers in China?

✅ Do your products often need customization just for you?

✅ Do you wish someone could help you with end-to-end procurement, so you can focus on growing your business?

If your answer is YES, Reduce Your China Sourcing Headaches, Contact Us Now for a FREE Consultation

✅CAMAL: Quality Factories = Quality Products = Happy Customers✅